Last Updated: 1 Feb, 2026
Amana Management Group (“Amana Management Group,” “we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, use our telehealth services, or interact with us electronically.
This Privacy Policy applies to our website, online forms, communications, and telehealth services provided within the United States.
Scope of This Privacy Policy
This Privacy Policy covers:- Visitors to our website
- Patients using our telehealth and urgent care services
- Individuals communicating with us via phone, email, SMS, or online forms
Information We Collect
A. Personal Information
We may collect:- Full name
- Email address
- Phone number
- Mailing address
- Date of birth
- Payment and billing information
B. Health & Medical Information (PHI)
When you use our telehealth services, we may collect:- Medical history
- Symptoms and conditions
- Prescriptions and refill requests
- Treatment records
- Provider notes
C. Automatically Collected Information
When you visit our website, we may collect:- IP address
- Browser type and device information
- Pages visited and time spent
- Referring URLs
- Cookies and tracking technologies
How We Use Your Information
We use information to:- Provide telehealth and urgent care services
- Evaluate eligibility and treatment options
- Communicate with healthcare providers
- Process payments and prescriptions
- Respond to inquiries and support requests
- Improve website performance and services
- Comply with legal and regulatory obligations
Telehealth Services & HIPAA Compliance
Amana Management Group complies with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).- PHI is accessed only by authorized healthcare providers
- Secure systems and encryption protect medical data
- Telehealth services are not intended for emergencies
- Call 911 for life-threatening conditions
Sharing & Disclosure of Information
We may share information only when necessary, including with:- Licensed healthcare providers
- Pharmacies and labs
- Payment processors
- Technology and hosting providers
- Analytics and security partners
- Government authorities when required by law
Cookies, Analytics & Advertising (Google Ads Safe)
We use cookies and similar technologies to:- Improve website functionality
- Measure site traffic and performance
- Support advertising and remarketing
- Google Analytics
- Google Ads
- Meta/Facebook Pixel
Communications (Email, Phone & SMS)
By providing your contact information, you consent to receive:- Appointment confirmations
- Service updates
- Administrative messages
SMS Policy
We do not sell, share, or distribute SMS opt-in data or phone numbers to any third parties, affiliates, or external entities for marketing purposes.
We are committed to protecting your privacy and ensuring the security of your personal information. In accordance with U.S. laws and regulations, including the Telephone Consumer Protection Act (TCPA) and other applicable privacy laws, we do not sell, share, or distribute SMS opt-in data or phone numbers to any third parties, affiliates, or external entities for marketing purposes. Your consent to receive SMS communications is strictly used for the intended purpose and will not be misused or disclosed without your explicit authorization, except as required by law.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system can be guaranteed 100% secure. You are responsible for safeguarding your login credentials.Your Privacy Rights
Depending on your location, you may have the right to:- Request access to your information
- Request corrections
- Request deletion (subject to legal obligations)
- Opt out of certain data processing
California Privacy Rights (CCPA/CPRA)
California residents have the right to:- Know what personal data is collected
- Request deletion of personal data
- Opt out of data sharing
- Not be discriminated against